Careers at UKG

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For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined <a href='https://www.ukg.com/about-us/careers/faqs' class='a-link' target='_blank'>here</a>.<br><br><div class='headers'>ABOUT OUR JOB DESCRIPTIONS</div><br>All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. 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Must be organized, proactive and independent to meet all required time frames and commitments Expected to work overtime as required during any calendar quarter-end and year-end job assignments Must be self-motivated and able to work in a team environment - communication and ethics are key Microsoft Office applications such as Word and Excel experience Experience using FedEx and UPS shipment manager applications preferred Must be able to stand, walk, twist, and/or bend throughout duration of shift and lift up to 40lbs Must also be able to work in a production environment Knowledge of HP and Xerox Printers is a plus High school diploma or equivalent", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382531487", "isPrivate": false, "latlongs": "35.1495343,-90.0489801"}, {"id": 893382786884, "name": "Enterprise Account Executive", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1749703231, "t_create": 1749572246, "ats_job_id": "93f4c0c9-55e7-4429-9ff2-1e0fab58953c", "display_job_id": "ACCOU014181", "type": "ATS", "id_locale": "ACCOU014181-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382786884", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893382763646, "name": "UPPER ENTERPRISE ACCOUNT EXECUTIVE", "location": "United States", "locations": ["United States"], "hot": 0, "department": "Sales", "business_unit": "Sales", "t_update": 1749675255, "t_create": 1749484080, "ats_job_id": "8efa666e-10f0-4928-9183-c3cfd67ded41", "display_job_id": "ACCOU014149", "type": "ATS", "id_locale": "ACCOU014149-en", "job_description": "Drive Enterprise-Level Growth Drive significant revenue generation and account expansion initiatives, focusing on million-dollar+ contracts and long-term partnerships across UKG, customers, and partners. Continuously bring ideas to the table and communicate them to leadership. Position all offerings in accounts to drive maximum revenue. Forecasting and key tasks updated daily. Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your enterprise selling experience to act as a trusted advisor. Conduct onsite executive business reviews in all assigned accounts, coordinated by the Upper Enterprise Account Executive, bringing key stakeholders from UKG to the table. Coordinate all account communication, both internally and externally. Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. Consistently exceed a $4 Million+ quota. 5+ years of experience selling complex deals over $1M in ARR managing sales cycle over 12+ months. Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. 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Collaborate with development and operations teams to define infrastructure requirements and ensure scalable, secure, and reliable cloud solutions. Implement blue-green deployments and zero-downtime release strategies. Manage and version control infrastructure configurations and scripts using Git and GitHub. Collaborate with development and operations teams to build and improve CI/CD pipelines. Participate in code reviews and contribute to improving IaC standards and practices. Leverage DNS routing strategies to enable zero-downtime deployments and fast rollback capabilities. Perform system monitoring, performance tuning, and capacity planning. Implement and maintain system security best practices, including firewall (iptables) configurations and SELinux. Automate routine tasks using shell scripting (Bash, Python). Manage and troubleshoot internal DNS (Domain Name System) infrastructure, including zone file management and recursive/authoritative DNS servers. Implement and maintain automation for cloud resource provisioning, configuration, and deployment. Ensure compliance with security standards and policies across Linux and GCP environments. Implement and maintain robust backup and disaster recovery strategies. Participate in security audits and vulnerability assessments. Provide support and troubleshoot issues, responding to incidents and resolving problems efficiently. Participate in an on-call rotation as required. 5+ years of experience as a Linux System Administrator. GCP Certified (Associate Cloud Engineer or Professional Cloud Architect preferred). 5+ years of experience with Terraform for infrastructure provisioning and management on GCP. Proficiency with Git and GitHub for source code management and collaboration. Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience. Strong expertise in SMTP configuration and troubleshooting. In-depth knowledge of internal DNS administration and best practices. Proven experience with Web Proxy solutions (e.g., Nginx as a reverse proxy, Squid). Experience with scripting languages (Bash, Python). 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Continuously bring ideas to the table and communicate to leadership All offerings to be positioned in accounts to drive maximum revenue Forecasting and key tasks updated daily Strategic Client Relationship Management Foster and maintain executive-level relationships with C-suite and senior decision-makers in all accounts, leveraging your successful years of enterprise selling experience to act as a trusted advisor. Onsite executive business reviews required in all assigned accounts (coordinated by the Enterprise Account Executive) bringing key stakeholders to the table from UKG. Enterprise Account Executives are responsible for coordination of all account communication (both internally and externally). Advanced Sales Strategy Execution Utilize your extensive sales expertise to craft and implement sophisticated sales strategies for all prospects, addressing industry-specific challenges and opportunities to drive demand and close net new customers to UKG. 5-7+ years of proven success selling cloud/SaaS solutions to C-level executives. Consistently exceed a $4 Million+ quota. 3+ years of experience selling complex deals over $800K in ARR. Demonstrated experience building a territory and pipeline from scratch. Consistently execute a thoughtful, strategic sales process, including internal business partners and executive engagement. Challenging? Yes! UKG expects a lot of our AE's and we provide a lot for our reps to succeed: Tenured management who are skilled at guiding highly successful sales personnel Seasoned Application Consultant team to assist with proposals, RFPs, and demos Expert Technical Sales Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and Legal staff focused on helping process and close contracts quickly Award-winning Workforce Management/HRMS/Payroll solutions, consistently outperforming our competitors' products Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. 50%", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://apply.ukg.com/careers/job/893382756674", "isPrivate": false, "latlongs": "38.7945952,-106.5348379"}, {"id": 893382736717, "name": "Manager Software Engineering (AI Team)", "location": "Seattle,WA,United States", "locations": ["Seattle,WA,United States"], "hot": 0, "department": "Software & Product Development", "business_unit": "Software & Product Development", "t_update": 1749702734, "t_create": 1749217274, "ats_job_id": "119b46fd-0bbb-4c16-b08d-deae214c0765", "display_job_id": "MANAG014100", "type": "ATS", "id_locale": "MANAG014100-en", "job_description": "Leadership and Mentorship: Lead, mentor, and develop a team of 10+ AI/ML software engineers, fostering a culture of growth, collaboration, and technical excellence. Ensure high performance by providing regular feedback, coaching, and career development opportunities. AI/GenAI Architecture and Delivery: Oversee the design and delivery of AI and generative AI systems, ensuring that all solutions are scalable, robust, and high-quality. Guide your team to implement innovative AI models, tools, and infrastructure that drive business outcomes. Cross-Functional Collaboration: Partner with other engineering leaders, data scientists, product managers, and directors to align on strategic goals and deliverables. Collaborate closely with cross-functional teams to break down complex engineering tasks and drive the execution of the AI roadmap. Agile Leadership: Lead your team in an agile environment, participating in sprint planning, daily stand-ups, code reviews, and retrospectives. Help the team manage competing priorities while maintaining focus on delivering high-quality AI solutions. Technical Excellence: Promote best practices in software development, code quality, testing, and deployment. Drive the adoption of modern engineering practices like CI/CD, automated testing, and cloud-based AI/ML solutions to ensure the delivery of secure, scalable AI applications. Innovation: Stay up to date with the latest advancements in Generative AI and machine learning. Foster a culture of continuous learning, encouraging engineers to grow their technical skills and experiment with emerging technologies to contribute to the company's thought leadership in AI. Stakeholder Communication: Act as a liaison between the AI team and other stakeholders, effectively communicating progress, risks, and technical insights to non-technical leadership and product teams. Experience: 7-10 years of experience in software engineering, with at least 2-4 years in a leadership or management role, overseeing AI or machine learning teams. Proven track record of leading and delivering AI/ML and Generative AI initiatives at scale in fast-paced, dynamic environments. Technical Skills: Proficiency in Python and ML frameworks such as PyTorch or TensorFlow. Strong experience with AI, machine learning, and deep learning technologies as well as solid understanding of the software development lifecycle, object-oriented programming, concurrency, design patterns, RESTful services, and microservice architecture. AI Tools and Cloud Technologies: Experience with cloud platforms (AWS, Google Cloud, Azure), with a focus on AI/ML deployment (e.g., VertexAI, GKE, BigQuery, Kubeflow, TensorFlow Serving). Familiarity with MLOps practices and tools for model deployment and monitoring (e.g., Terraform, GitHub Actions, Concourse). Leadership and Collaboration: Strong people management and leadership skills, with experience leading cross-functional teams. Proven ability to mentor engineers, manage competing priorities, and align team efforts with business objectives. Agile Experience: Strong understanding of agile methodologies, with experience leading teams in an agile environment. Knowledge of best practices for managing sprints, tasks, and project timelines. Ability to communicate complex technical concepts to non-technical stakeholders and build strong working relationships across the organization. Experience working with large language models (LLMs) or fine-tuning open-source models like GPT. Familiarity with modern AI development tools, such as Jupyter notebooks, Kubernetes, Docker, and CI/CD pipelines. Experience in high-compliance or enterprise-grade environments with a focus on AI ethics, privacy, and security. Bachelor's or Master's degree in Computer Science, AI/ML, Data Science, or a related field. 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Shipping orders - responsible for exterior packaging and confirmation of shipping information for each courier service. All UKG print team members will work collectively to complete weekly task, not limited to, but including, inventory, preventative maintenance, tracking operational daily stats, and other functions. Must be organized, proactive and independent to meet all required time frames and commitments Expected to work overtime as required during any calendar quarter-end and year-end job assignments Must be self-motivated and able to work in a team environment - communication and ethics are key Microsoft Office applications such as Word and Excel experience Experience using FedEx and UPS shipment manager applications preferred Must be able to stand, walk, twist, and/or bend throughout duration of shift and lift up to 40lbs Must also be able to work in a production environment Knowledge of HP and Xerox Printers is a plus High school diploma or equivalent UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $13.65 to $19.36 hourly, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. 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