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Lead and mentor junior consultants, providing guidance and support. Facilitate change management and training for staff affected by new processes. Conduct cost-benefit analyses to support the implementation of new processes. 7-10+ years of experience with BPMN, EPC, HPM, and proficiency with business process modeling tools. 7-10+ years of experience leading process improvement initiatives, conducting cost-benefit analyses, and identifying opportunities for process efficiencies through system enhancements. Experience in leading and mentoring junior consultants, providing guidance and support. Ability to build and maintain relationships with corporate and regional stakeholders and collaborate with the global user community. Experience facilitating change management and training for staff affected by new processes. Strong analytical and problem-solving abilities, with the capability to perform market research and analysis to identify strengths and weaknesses in operations. 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Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you\u2019re more than your work. That\u2019s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose \u2014 a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you\u2019re passionate about our purpose \u2014 people \u2014then we can\u2019t wait to support whatever gives you purpose. We\u2019re united by purpose, inspired by you. About the Role: The leader of GTM Business Applications is a key IT leadership role, responsible to lead the digital and technology strategy, architecture, implementation, and execution across the global sales, marketing, and renewals organizations. This senior leadership role serves as the bridge between business and technology, enabling scalable, data-driven Go-to-Market solutions through modern platforms and processes, and ensure the delivery of exceptional IT solutions across all regions. Your Responsibilities: Strategic Leadership Develop and execute a comprehensive IT strategy aligned with go-to-market objectives and overall business goals. Partner with GTM leadership (Sales and Marketing) to understand business requirements and translate them into technology solutions. Establish technology roadmaps that support scalable growth and operational excellence. Executive presence and acumen for navigating strategic discussions with executive business leadership. Ability to bring insight, best practices, and feedback to strategic discussions. Technology Solutions &amp; Execution: Focus on \u2018Simplify \u2013 Standardize \u2013 Scale\u2019 to drive technology solutions that enable flexibility, nimbleness and scale for the business. Drive technology architecture and implementation of core GTM, sales, and marketing platforms (CRM, CPQ, MarTech, etc.) Champion innovation through the evaluation and adoption of AI/ML, PLG tools, and automation within the GTM tech stack. Lead the modernization of the application portfolio ensuring it is scalable and meets the evolving needs of the industry and business. Deliver high-quality and impactful launches working cross-functionally across teams and ensure seamless integration across all products. Digital Transformation Leadership Spearhead the digital transformation initiatives that enhance operational effectiveness and drive revenue growth Lead the transition from legacy systems to modern, cloud-native architectures Drive the implementation of emerging technologies (AI, ML, automation) Develop digital roadmaps that create competitive advantage Integrations, Data &amp; Architecture Seamless integration between GTM systems and enterprise applications. Design scalable architectures that seamlessly integrates mergers and acquisitions. Evaluate, select, and implement new technologies that enhance GTM effectiveness. Champion data-driven decision-making balancing innovation with standardization. Ensure data integrity, security, reporting consistency, and compliance across GTM systems. Change Management &amp; Adoption Lead organizational change management for new technology implementations Drive technology adoption through training and enablement programs and create feedback loops for continuous improvement. Foster a culture of innovation and continuous improvement. Encourage creativity and support initiatives that drive change and enhance business outcomes. Planning &amp; Portfolio Management Manage technology roadmaps and investments aligned with business priorities. Prioritize investments based on business impact and strategic alignment Balance immediate needs with long-term platform investments. Track and report on value realization from technology investments. Stakeholder Partnership: Partner with Sales, Marketing, and GTM leadership to define and deliver the GTM systems roadmap aligned with business priorities. Build and maintain strong trusted relationships with key stakeholders, customers, and internal teams. Represent the company at industry events and forums. Proactively identify opportunities to leverage technology to improve effectiveness, productivity, and engagement. Ability to effectively articulate the right message to the right audience from the C-suite to individual team members. Governance &amp; Operational Excellence: Establish and enforce IT governance processes ensuring compliance with security, data privacy, and other relevant regulations. Supports periodic reviews by internal audit, compliance teams and other risk-related functions as required. Fosters a culture of continuous improvement to improve quality, efficiency and standards across IT services. Manage and monitor application risks, vulnerabilities, performance and identify areas for optimization. Team &amp; Talent Leadership Drive agile transformation in technology delivery processes Lead, mentor, and manage a diverse team of IT and technology professionals, fostering a culture of high performance, accountability, and innovation. Foster a culture of innovation, collaboration, business centricity, customer obsession and continuous improvement. Ensure the continuous development of team members by providing leadership training, career development, and succession planning. About You: 15+ years of IT leadership experience, with at least 5 years supporting GTM or revenue-facing functions. Proven experience leading Salesforce CRM, CPQ (e.g., Apttus, Salesforce CPQ), and Marketing Automation ecosystems. Experience in Q2C transformation, PLG infrastructure, or customer experience platforms is highly preferred. Strong understanding of business processes across sales, marketing, customer success, and revenue operations. Excellent stakeholder management skills with a track record of driving business-aligned technology outcomes. Bachelor\u2019s degree in computer science, Engineering, or Business. Business-first mindset with a passion for operational efficiency and experience. Ability to operate at both strategic and executional levels. Basic Qualifications: 15+ years of IT leadership experience Bachelor's Degree Where we\u2019re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it\u2019s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com. The pay range for this position is $227k to $327k, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. 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And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose -- a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose -- people --then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Job Summary: The Payroll Representative performs payroll-related functions, including processing, tax compliance, review of automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment. The Payroll Representative also provides exceptional customer service. Duties and Responsibilities: Performs payroll-related functions, including but not limited to payroll processing, audits, and maintenance Performs file imports into payroll system from various sources and validates payroll data in a timely manner Prepares off-cycle payrolls and manual checks as necessary Builds strong partnerships with customers and provides superior customer service Identifies areas of customer dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve Develops and adheres to SSAE16 requirements and is accountable for compliance of each task performed Participates in recurring customer calls and serves as point of contact for projects, tasks or issues Quarter End, Year End, and Open Enrollment assistance and task execution Escalates non-routine inquires and issues to Team Leader or Manager Required Qualifications: Ability to analyze and resolve problems through effective customer service interface and communication Ability to understand and follow written and verbal instructions Ability to deal effectively with a diverse set of individuals at all organizational levels Coordinate multiple tasks simultaneously Quickly and easily adapts to change and shifting priorities with enthusiasm Proficient use of the Microsoft Office Suite of software (Outlook, Word, and Excel) Preferred Qualifications: Associate degree or equivalent, one to two years related experience, or equivalent combination of education and experience UKG Pro Experience FPC/CPP Certification Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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